Support

Get help with a timer, Bluetooth device, scheduled Off Time, or Full Access purchase.

What to include

Describe what you expected and what happened. Include your Android version, Bluetooth Sleep Timer app version, phone or tablet model, Bluetooth audio-device model, and whether the issue involved a timer, Off Time, device setup, or purchase. Screenshots are welcome.

Keep sensitive information private: never email passwords, authentication codes, complete payment-card details, Google credentials, or purchase tokens.

Bluetooth or timer help

Confirm that the audio device is already connected through Android, then check Nearby Devices and notification access in Bluetooth Sleep Timer's Settings screen. Device disconnection and media Pause behavior depend on Android, the audio device, and the media app, so include those details when reporting inconsistent behavior.

Full Access purchase help

Full Access is a one-time Google Play purchase, not a subscription. Open Full Access in the app and choose Restore purchase while using the same Google Play account that completed the purchase.

Google Play processes payments and controls most refund decisions. For purchase-history and refund options, visit Google Play purchase support.

Privacy questions

Read the Privacy Policy or email chaseosapps@gmail.com.