Support

Get help from Chaseos Apps with a timer, Bluetooth device, Schedule, or Full Access purchase.

What to include

Describe what you expected and what happened. Include your Android version, Bluetooth Sleep Timer app version, phone or tablet model, Bluetooth audio-device model, and whether the issue involved a timer, Schedule, device setup, or purchase. Screenshots are welcome.

Keep sensitive information private: never email passwords, authentication codes, complete payment-card details, Google credentials, or purchase tokens.

Bluetooth or timer help

Confirm that the audio device is already connected through Android, then check Nearby Devices and notification access in Bluetooth Sleep Timer's Settings screen. Device disconnection and media Pause behavior depend on Android, the audio device, and the media app, so include those details when reporting inconsistent behavior.

Full Access purchase help

Full Access is a one-time Google Play purchase, not a subscription. Open Full Access in the app and choose Restore purchase while using the same Google Play account that completed the purchase.

If Full Access does not appear, confirm that the device is online and that Google Play is using the purchasing account, then reopen Bluetooth Sleep Timer and try Restore purchase again. Purchase verification can take a few minutes while Google Play and RevenueCat synchronize.

If restoration still fails, email support with the app version, device model, approximate purchase date, and what the app displayed. Do not include a purchase token, password, authentication code, or complete payment-card information.

Google Play processes payments and controls most refund decisions. For purchase-history and refund options, visit Google Play purchase support.

Privacy questions

Read the Privacy Policy or email chaseosapps@gmail.com.